Our highly qualified team is a balanced mixture of seasoned veterans and energetic young employees, working together to ensure client expectations are not only met, but exceeded. We are committed to our customers!
A Dominion customer has the right to expect the following;
Accurate Delivery - When you are promised a delivery time, we will do everything possible to meet or exceed that delivery time.
Respect - You will always be treated with courtesy and respect, whether it be on the phone or face-to-face with any of our employees or contractors.
Personal Accountability - Team members will attend to any problem you may have. The person who initially deals with you will personally take ownership of your problem and get you the answers you require, in a logical and efficient manner.
Pricing - You should expect to be supplied at prices that are competitive.
Quality - Our products will always be delivered to a quality and in a condition that meets or exceeds expectations. If for any reason you are not satisfied, we will rectify the situation.
A commitment to resolution - If you have felt any dissatisfaction with our service at all, no matter how small, please let us know. We will do everything in our power to rectify this situation to your 100% satisfaction.
Simply, we have a "right or replace" policy which states that, if at any time a customer is not happy with their job, it will be replaced.
Thank you. Thank you. Thank you. I just wanted to say a big thank you for your support towards our conference up in Port Douglas. I have just got back and am very happy to say that the event was a great success, but we couldn't have done it without your help so thank you. The feedback has been excellent and the franchisees were very impressed with all the signage and extra printed material that all went together to make the theming of each of the events more effective.